Meeting the following requirements helps ensure a dynamic delivery.

Equipment
Myra will bring her PowerPoint presentation® on her Notebook PC, as well as a back-up  copy of the presentation on a USB 2.0 Flash Drive. She requires an LCD projector that is compatible with Windows '98/XP for her Power Point presentation. Myra brings her own wireless remote controler. 

Please provide a wireless lavaliere microphone if you have a group size of 50 people or more.

In Myra's Beyond WOW Complaint Resolution sessions she incorporates a short video into the training. If you have booked this session, please have a TV and VCR setup for viewing of the video.

Room Set-Up
Myra's high-energy presentation style is to use movement on the stage and to walk into the audience. For this reason, we ask that you take this into account when setting up room and A/V logistics.

Theatre style works best with groups of 100 or more attendees.

Classroom style works best with small groups of 20-100 participants and/or for programs that are over 2 hours in duration. Half day and full day programs will contain content your attendees will want to capture on paper, as well as needing a place for beverages while participating in a program of this length.

Stage Preference
Lectern: Myra does not require a lectern. However, we're aware that her introducer may use one. If you can place the lectern to a corner of the stage (preferably, lower right hand corner), it can remain on stage and not interfere with Myra's movement and slide presentation.

Lighting
A well lit room encourages your attendees to interact with Myra, as well as her with them. A brightly lit room creates a conducive environment for learning, whereas a poorly lit room tones down the interaction and the energy level of your group.

Audio/video recording
No audio or video recording of any kind is permitted during the presentation without Myra's prior written permission. Please call our office for audio and video recording fees and license information.