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I
have never seen a more poised, polished, and passionate
speaker!
Cindy
Hulsey, Training Manager, Tulsa City-County Library
You
exceeded our expectations!
Rhonda
Fox
District
IV Manager - Member Relations
Best
Western International, Inc
If you're
looking
for
-
Immediately
applicable strategies for improved customer service
-
Dramatic
and immediate results in complaint response and customer
retention
-
Rich
and relevant content customized for your business
-
Interactive
measurably effective customer service training
-
High energy and a passionate delivery
You need Myra Golden, Customer Service Expert!
Myra
is one of the customer service industry's most prominent trainers and
is nationally recognized for delivering paradigm-shifting, measurably
effective customer service programs that position employees to build, repair,
and strengthen customer relationships. Her presentations are
hallmarked with practical easy-to-implement strategies and
she leaves audiences with the inspiration to truly make
their new ideas work.
Myra presents in-house customer service training programs, keynotes and
general sessions, panels - both as a moderator and a
panelist, and expert interviews.
She
is a professional member of the National Speakers
Association and is a recognized authority on increasing
profitability through expertly planned customer recovery and
customer win back initiatives. Myra is a
Platinum-level contributing author to Top 7 Business
Experts with a loyal following, where she helps
Entrepreneurs, Business Owners, Executives, CEO's,
Chairpeople, Start Up's, Home Based Businesses to
Multi-Million Dollar organizations find ways to build and
grow their business exponentially in the shortest period of
time possible.
Myra has a Bachelor of Arts
in Psychology and a Master of Human Relations. Myra’s
psychology background has uniquely positioned her to develop
critically acclaimed programs for dealing with difficult
customers and understanding the psychology of customer
recovery.
I
was very pleased with Myra's presentation, but even more so,
I was left with a sense of new energy and desire to put her
recommendations to use. I can't wait for Monday.
Tim
O'Laughlin
The
Coca-Cola Company
To
book Myra call
866-873-8419 or get her Speaking Kit
here.
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