More comments from Myra's onsite training and conference attendees...

Just when you think you've learned everything there is to know about customer satisfaction and recovery...Myra's message was not only motivational, but practical and can be used in real-life scenarios. Thank you very much!

Myra is simply Golden! Her ability to share the information, her passion and energy is just fantastic!

Myra's material is solid information that can be used at work and home!

Very informative tips you can actually use!

Myra is a very vibrant speaker that held my attention.

Myra was an inspiring speaker -- makes me feel like getting on the phone to practice my more positive strategies in dealing our consumers right now  ---but Monday will do.

Great key phrases for my job, wonderful.

Myra is the voice of the positive customer assistance and customer retention.

Myra's program was excellent! Myra presented herself professional. The class was very enlighting. Please let Myra come back.  

Best training class I've attended. Loved it!

Refreshing!

Excellent training that is applicable to all types of business and personal life.

Myra's program was excellent. One of the best training sessions we have attended.

Myra has a wonderful program which can be used in all situations.

Excellent, well presented.

Myra's program has shown me techniques that I will carry with me as I begin my new career.

The information given comes in a format that can be put into practice immediately.

I walked away inspired!

Myra has a unique and refreshing way of teaching customer service.

She's GREAT at group engagement!

Very interactive and effective.

Simply awesome!

Myra's level of expertise WOW-ed me!

Myra's seminar was fascinating. She held the room with her confidence and straightforward demeanor.

It was truly inspirational! 

So much of our training tends to focus on the mechanics of the resolution. Myra reminds us to remember the human element.

The seminar was interactive and entertaining and I learned a lot too!

You were wonderful!

Well done.

An outstanding presentation which held the audience's attention the entire time.

This has been a valuable training session for a newer phone rep and for the long term reps as well. Myra models great behaviors for us to emulate.

Myra's seminar gave me a better understanding of my role in retaining customers. Thank you Myra.

Myra was entertaining and informative. Everyone can benefit from her seminars.

A very dynamic and powerful speaker who keeps your interest throughout the whole seminar.

Myra Golden's presentation was informative, energetic, and kept me wanting to know even more.