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Supervisory & Management Training

 

My, My, It’s Generation Y: They’ve arrived at work with a new attitude

What

Nationally acclaimed management consultant, trainer and author, Myra Golden is one of North America's leading experts on managing, motivating, and retaining Generation Y.

 

Thank you again for your very valuable presentation.  I personally took away some information that I will be able to implement immediately in my call center.

  Connie Chakford
Manager Consumer Service
The Little Tikes Company

 

The program with Myra Golden on managing the relationships and our interactions with others in different age groups was the best program I've seen in years, we’d love to bring her back soon.  I think we hit a homerun. Her style, her content, her interactive teaching techniques helped our audience think through the situations and interactions they have every day and gave them ways that they could be more effective. Even long after our attendees could have left the program they stayed afterwards to learn more and talk with Myra personally about their own situations.  This program was such a hit, and everyone’s really going to be able to use the ideas they received today. 

 

Doug Johnson

Arkansas State Employees Association

Details

You will learn:  

  • 9 Things you can do to bring Generation Y workers into your circle

  • 5  ways to create a motivating environment for Yers

  • The importance of being frank with Generation Y

  • Learn how to stop battling with your Yers like 2 dogs fighting over one bone

  • How to motivate Generation Y when the company doesn’t want to spend much more than scientists do on rat pellets

  • What you can – and must – learn from Donald Trump’s Apprentice about managing Generation Y

  • Warning:  Your cube is not your workbench: you need to be MBWA (managing by walking around) –here are 7 tips to help you do just that

  • 9 Things you can do to win over Generation Y

  • 6 Things you need to understand about Generation Y and what they need to know about you –and two warnings

  • How to get Generation Y on  your side, or in any event, not against  you

  • How to give Yers instructions and them to act on it

  • How to keep Generation Y from driving  you crazy

   

 
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