A Myra Golden half day and full day customer service seminars consists of the following:  

§         Interviews and research to collect the necessary information to customize and tailor the message to your industry, company, and most importantly, your people.

§         A precision-crafted training session (following the Myra Golden Participant Centered Model) to help your attendees retain and apply the new ideas and strategies.

§         A 4-hour or full day session delivered personally by Myra Golden.

§         An exclusive web pa g e on one of the Myra Golden Internet properties that includes tips, tactics, techniques, and resources to help reinforce the seminar message.

§         Targeted reinforcement materials that vary by pro g ram, and can consist of a laminated wallet card, S.M.A.R.T. Goal Setting, Follow-up calls from a Myra Golden team member, or online videos.