Free module from my eLearning course

How to Rock Your Customer Service Job

I began thinking about and conceptualizing this training during a drive home from Arkansas where I had just delivered a presentation to a group of 60 new managers in a corporate mentoring program.

My job with this company was to give new managers the skills and inspiration they needed to advance and move ahead.

I thought, “Why not create a professional development program for customer service professionals that would be similar to the management development program?” And 60 days later this course was born!

Preview “How to Rock Your Customer Service Job”

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How to Talk to Customers: Human Relations Skills for a Great Customer Experience!

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Preview “How to Talk to Customers”

If you enjoyed these preview videos, you might want to take a closer look at our customer service eLearning tools designed to quickly improve the customer experience. Here’s a short overview video that will introduce you to our eLearning tool.

Learn more about the eLearning here.