Myra Golden’s 2010 Webinar Schedule Just Released

 

Myra Golden personally delivers live interactive supervisory webinars several times each year to help contact center leadership more effectively coach, motivate, train, and retain employees. She also features a special lineup of programs for frontline customer service staff on such topics as dealing with difficult customers, email customer service, and how to negotiate with customers.

Check out the 2010 calendar of webinars right here: http://www.CallCenterWebinars.com