“Johnny the Bagger”

Here’s an  unforgettable true story that I’ve been sharing in some of my customer service workshops lately. 

It’s about a young man with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. This story will grab your heart and get your creative juices flowing on ways to create “customer enthusiasm” in your organization. 

Enjoy the “Johnny the Bagger” video!