“I was very pleased with Myra’s presentation, but even more so, I was left with a sense of new energy and desire to put her recommendations to use. I can’t wait for Monday.” --
Tim O’Laughlin, The Coca-Cola Company
“I have attended many customer service trainings and I have worked in customer relations for many years. Today I learned more in a few hours than I ever could have imagined! And the way Myra presented the information was wonderful.” -
Caitlin Singer, Team Lead,
Aveda Corporation
“Myra’s program was excellent! One of the best training sessions we have attended -well presented. The session was very beneficial to our everyday job!” -
Shirley Perry
Michelin North America
Our associates were immediately empowered to create more memorable service experiences for our customers even before the applause faded. As stated by one associate “Myra Golden captured our attention from the moment she started to speak, until the very end! I feel privileged to have been a part of the training!” -
Laura Dambier
Sr. Vice President, Partner Solutions for Life, Claims and Distribution
Lincoln Financial Group
“When I needed soft skills and call controls eLearning modules for our Walmart.com customer care agents, it quickly became apparent that Myra’s materials were the gold standard.” -
Betty Doyle, Sr. Learning Designer, Customer Care, Walmart eCommerce
“I really enjoyed Myra’s explanations and “hands-on” activities which really drove home the points of how to provide the best customer service.” -
Elizabeth Price, Estee Lauder
“I really do love your webinars, Myra. They are very well done and extremely beneficial. I always find little helpful hints in your information.” -
Kristy L. Bolen, Project Manager
Carlson Hotels Worldwide
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