Customer Service Champs

How service leaders are using technology, training, and customer-centric strategies to exceed customer needs

I have this page bookmarked in my browser. I love hearing  about how best-in-class companies are surprising and delighting customers. Take a visit over to Business Week to explore what Customer Service Champs are up to. The site features customer service champs from a variety of industries and a short podcast for each profile.

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Myra is a favorite training partner to Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley and other brands.

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