Before You Hit Send: How to write business-friendly emails that create emotional connections with customers and leave customers saying “WOW!”
Friday, September 17, 2010 1:00pm – 3:00pm ET
Find out how to amaze customers, your boss, and most of all, YOURSELF by crafting emails that are personalized, use emotion to connect with customers and leave customers saying “WOW!”
I promise, after attending BEFORE YOU HIT SEND!, you will be inspired and thrilled with how quickly you can craft an email that answers ALL of your customer’s questions and engages the customer through personalization. And once you’ve gotten a taste of how it feels to constantly WOW your customers and IMPRESS your supervisors by creating warm experiences and delivering solid customer service over email, you will be completely STOKED!
Creating memorable emails using the BEFORE YOU HIT SEND! method is CLEAR, CONCISE, and geared to give you QUICK RESULTS that will keep you engaged and excited about your new e-service skills.