Skill Based Routing by myragoldenOctober 29, 20109:01 PM Skill Based Routing Skill Based Routing and WFM Scheduling The Business Case for Skill Based Routing Skill Based Routing Survey (PDF) Share this:Click to email a link to a friend (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on Reddit (Opens in new window)Click to print (Opens in new window)Like this:Like Loading...