Are you a corporate trainer who is looking for customer service training to deliver to your team?

Myra Golden’s Trainer Facilitator Kits

Fully Customizable Facilitator Kits Using the Myra Golden Training Method

DCBox

Training Kits Available for the Following Topics:

  • Telephone Skills
  • Call Control Skills
  • Complaint Handling
  • How to Handle Difficult Customers

All training kits include:

    • Reproducible comprehensive participant workbook that drives home key points and serves as a reference point long after the training is over.
    • High-impact PowerPoint slide deck that you can use as-is or customize with your logo and specific examples.
    • Detailed trainer’s notes to help you quickly get ready to train.
    • Certificate for free consultation with Myra Golden – Consult with Myra about the philosophy, objectives or delivery of this training program before you deliver it!
    • Delivered digitally so that you’ll have this entire training system at your fingertips in minutes!
    • How-to hints for delivering the very best training.

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