Myra Golden’s Keynote Slides from Edible Arrangements Convention

I had a  ball presenting to the enthusiastic Managers at the Edible Arrangements Annual Convention in Las Vegas last week. I got Goosebumps as managers described what WOW meant to them and I as I discovered that WOW is not buzzword at this company, but truly the culture. I am happy to provide a copy of my slide deck as a reference for my fabulous clients. Enjoy. Share. Learn.


Myra Golden has spent 15 years benchmarking, interviewing and mystery shopping the best service companies in the world and in her keynotes she shares her insights to help her clients improve their own customer experiences. In her inspiring and riveting keynotes, Myra shares specific customer experience design details from the best service companies of our time: Apple,, Starbucks and Disney. Your audience will walk away with 4 powerful deliverables to help them create the best possible customer experience in their own companies. Explore Myra’s keynotes here.


How I Build a Keynote Presentation


What a Myra Golden Training is Like


Ways I Engage My Audiences


Never Be Boring: 5 Ways to Never Be Boring as a Keynote Speaker


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