This is How I Chose to Wind Down After Today’s Amazing Workshop

It’s been a tiring couple of days. Our team worked late into the night last night preparing for a big workshop for the Tulsa City-County Health Department. The workshop was a smashing success today and I’m still basking in the blessing of all of the great feedback I received from my awesome client.

Still, I am exhausted. After the workshop, I picked my kids up from school and we went and got ice cream near the lake. Afterwards, I captured this image of our favorite white duck. The trip to the ice creamery with my kids followed by duck watching has balanced me out. I feel good now. 🙂

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Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops. Myra has a master’s degree in human relations and a bachelor’s degree in psychology, helping her to understand the challenges of developing the best customer experience as it relates to the psychology of the employees. Myra has helped Verizon Business, McDonald’s, Coca-Cola, Michelin Tires, Frito-Lay, Vera Bradley and many others improve the customer experience through her training. She was named one of the Top 10 Customer Service Bloggers by Huffington Post and she is the co-author of Beyond WOW!

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