What I’m Teaching My Organizational Behavior Students Tonight [REAL Corporate Diversity]

Three or four times a year I teach 5-week courses at the University of Phoenix in the Business Management College. I love bringing my real-world experience as a female business owner and consultant to some of the world’s most renowned Fortune 100 and Fortune 500 companies to my students. Right now I’m teaching Organizational Behavior and tonight our focus is determining strategies to manage diversity. I’m going to challenge my students to find ways for real companies to become more diverse in everything from top management to benefits to philanthropy to inclusion.

At one point in class tonight I will divide my class into learning teams and have them watch short YouTube clips on real diversity challenges in real organizations. They will then report in to the large group what they’ve learned and discuss how these insights can be applied to organizations. Below you’ll find the videos my students will watch.

I think diversity is critical for an organization’s success. Tonight I hope to expand my students’ definition of diversity and to challenge them to settle for nothing less than true diversity in the organizations they will ultimately lead.

Perhaps our diversity exercise might be of value to you in your own corporate diversity efforts. 🙂

CEO Overcomes Racist Upbringing, Becomes Diversity Champion

Diversity & Inclusion: How This CEO Got His White, Male Execs to Buy In

Black Farmers’ $1.15-Billion Discrimination Lawsuit: Case Study in Diversity-Management Mistakes

Executive Talent Development: Are Global Assignments Necessary?

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Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops. Myra has a master’s degree in human relations and a bachelor’s degree in psychology, helping her to understand the challenges of developing the best customer experience as it relates to the psychology of the employees. Myra has helped Verizon Business, McDonald’s, Coca-Cola, Michelin Tires, Frito-Lay, Vera Bradley and many others improve the customer experience through her training. She was named one of the Top 10 Customer Service Bloggers by Huffington Post and she is the co-author of Beyond WOW!

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