(This post has nothing to do with customer service) I love the fall

Customer service isn’t on my mind this beautiful Saturday afternoon. Fall is on my mind.  My husband and son are at the OU/Baylor game today. Just before they left, I took pictures of my son in his OU jersey in the front lawn.  The turning leaves on the tree behind him made my eyes pop and my jaw drop.  The foliage was simply stunning.

I love the fall. At the first sign of fall, I hang my harvest wreath on my front door and adorn my home with harvest décor. As I write this, I am sipping a Grande Pumpkin Spice Latte from Starbucks (My daughter and I just left Starbucks) and a Silver Birch scented candle is blessing me. I love the colors, scents and tastes of fall.

Summers are oppressively hot in Tulsa. So many of my summer runs are tethered to the treadmill in my office. But in the fall, I cannot waste a single step between walls and on a treadmill. I must get out in the open air. I love the crunch and rustle of leaves. I am smitten with the fall foliage and I let the wind play with my hair. Tomorrow morning I will go for a run in the crisp fall air. I’ll try to get my daughter to run with me. She’ll  say no, but that won’t stop me.

I love the fall.

“Even if something is left undone, everyone must take time to sit still and watch the leaves turn.”

–Elizabeth Lawrence

Published by

myragolden

A well-designed customer experience can give an organization maximum competitive impact, but bad customer service can be a company’s worst nightmare. Veteran customer experience expert Myra Golden helps companies improve the customer experience. Myra understands the psychology of the customer experience and shares her expertise in her customer service interventions; tackling everything from performing mystery shop visits and quality checks to removing bottleneck steps to positioning employees to make emotional connections with customers.

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