Myra’s Slide Deck From SOCAP DFW Presentation

In just a few hours I will be delivering a very special keynote to SOCAP DFW. This is my third appearance at SOCAP DFW and I am so honored to be speaking to a group of “friends” today.

I’m sharing with SOCAP DFW, “How the Best Deliver the Best Customer Experiences.” As always, I am making my slide deck available right here on my blog. To view or download my slide deck from this presentation, please click here.

Take a look at the bountiful basket of goodies my client left me! I have great gifts from Daisy Brands, Frito-Lay, Nissan and more in this goody bag. Lucky me!


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Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops. Myra has a master’s degree in human relations and a bachelor’s degree in psychology, helping her to understand the challenges of developing the best customer experience as it relates to the psychology of the employees. Myra has helped Verizon Business, McDonald’s, Coca-Cola, Michelin Tires, Frito-Lay, Vera Bradley and many others improve the customer experience through her training. She was named one of the Top 10 Customer Service Bloggers by Huffington Post and she is the co-author of Beyond WOW!

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