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Customer Experience Keynote Speaker is Smiling Ear-to-Ear Because of This Email!
One of the most amazing feelings is knowing you met and exceeded your client’s expectations. This email is from an attendee of a keynote I delivered last week. I’m smiling ear to ear and grateful to be used by God to speak and inspire.
Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops. Myra has a master’s degree in human relations and a bachelor’s degree in psychology, helping her to understand the challenges of developing the best customer experience as it relates to the psychology of the employees.
Myra has helped Verizon Business, McDonald’s, Coca-Cola, Michelin Tires, Frito-Lay, Vera Bradley and many others improve the customer experience through her training. She was named one of the Top 10 Customer Service Bloggers by Huffington Post and she is the co-author of Beyond WOW!
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