Myra Golden: 25 Things You Don’t Know About Me


  1. I love crime novels.

  2. If I weren’t a customer experience trainer/blogger, I’d be a photographer.

  3. I ran the Disney half-marathon (13.1 miles).

  4. I’m a bird watcher.

  5. I ‘ve known I’d own my own business since 8th grade, after joining Junior Achievement.

  6. I love Australian wine, specifically Shiraz.

  7. Every single day I get on my face and worship God. Every day.

  8. I have a Bachelor’s degree in Psychology from the University of Oklahoma.

  9. I love bookstores and libraries.

  10. Black and white portrait photography is my passion.

  11. I have delivered keynote addresses to some of the world’s most renowned brands, including Coca-Cola, McDonald’s and Procter & Gamble.

  12. I am very much an introvert. My energy expands during reflection and dwindles during interaction.

  13. I love Nutter Butters.

  14. My patio is my favorite space at my house. I pray, journal, meditate, grill and work from my patio.

  15. I almost never watch television. Other than major news events, Shonda Rhimes everything and the NBA, I don’t turn my TV on.

  16. I want to run a marathon in Antarctica.

  17. My people are from Sierra Leone.

  18. My first client was Bama Pie in 2001. I did a full-day workshop on creative problem solving.

  19. I don’t eat meat or dairy.

  20. I meditate and journal nearly every day.

  21. I almost always have scented candle glowing on my desk.

  22. I have a Masters degree in Human Relations.

  23. I frequently go out and about in my Rasta beanie or Bantu Knots. My keynote clients would never recognize me offstage!

  24. I don’t use chemicals or heat on my hair.

  25. I get depressed when the NBA season ends.

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Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops. Myra has a master’s degree in human relations and a bachelor’s degree in psychology, helping her to understand the challenges of developing the best customer experience as it relates to the psychology of the employees. Myra has helped Verizon Business, McDonald’s, Coca-Cola, Michelin Tires, Frito-Lay, Vera Bradley and many others improve the customer experience through her training. She was named one of the Top 10 Customer Service Bloggers by Huffington Post and she is the co-author of Beyond WOW!

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