Zappos brings happiness to an airport on one of the busiest travel days of the year. Wow.
Wow! This actually gave me chills. Zappos turns baggage claim into a game, bringing energy, fun and happiness to the airport on one of the busiest travel days of the year. Brilliant marketing. Blessing for passengers. Fun for Zappos employees.
Myra is a favorite training partner to Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley and other brands.
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