Trainer Facilitator Kits for Corporate Trainers – Novice and Veteren Trainers Alike will Love These Kits

DCBox

Training Kits Available for the Following Topics:

  • Telephone Skills
  • Call Control Skills
  • Complaint Handling
  • How to Handle Difficult Customers

All training kits include:

    • Reproducible comprehensive participant workbook that drives home key points and serves as a reference point long after the training is over.
    • High-impact PowerPoint slide deck that you can use as-is or customize with your logo and specific examples.
    • Detailed trainer’s notes to help you quickly get ready to train.
    • Certificate for free consultation with Myra Golden – Consult with Myra about the philosophy, objectives or delivery of this training program before you deliver it!
    • Delivered digitally so that you’ll have this entire training system at your fingertips in minutes!
    • How-to hints for delivering the very best training.

Explore All Training Kits Now

Published by

myragolden

Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops. Myra has a master’s degree in human relations and a bachelor’s degree in psychology, helping her to understand the challenges of developing the best customer experience as it relates to the psychology of the employees. Myra has helped Verizon Business, McDonald’s, Coca-Cola, Michelin Tires, Frito-Lay, Vera Bradley and many others improve the customer experience through her training. She was named one of the Top 10 Customer Service Bloggers by Huffington Post and she is the co-author of Beyond WOW!

2 thoughts on “Trainer Facilitator Kits for Corporate Trainers – Novice and Veteren Trainers Alike will Love These Kits

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