Training Kits Available for the Following Topics:
- Telephone Skills
- Call Control Skills
- Complaint Handling
- How to Handle Difficult Customers
All training kits include:
- Reproducible comprehensive participant workbook that drives home key points and serves as a reference point long after the training is over.
- High-impact PowerPoint slide deck that you can use as-is or customize with your logo and specific examples.
- Detailed trainer’s notes to help you quickly get ready to train.
- Certificate for free consultation with Myra Golden – Consult with Myra about the philosophy, objectives or delivery of this training program before you deliver it!
- Delivered digitally so that you’ll have this entire training system at your fingertips in minutes!
- How-to hints for delivering the very best training.
Hi Myra,
How can I get these training Kits , do you ship internationally as well.
Regards,
Hamdi Amawi
Hi Hamdi. Thank you for stopping by my blog. The Training Kits are delivered digitally and you gain access to the materials immediately. We do ship internationally, but the kits are digital downloads. Get the kits right here: https://myragolden.wordpress.com/resources/ –Myra