All-New Telephone Skills Training eLearning – 30% off

Now and then someone comes along with an idea, 
and specific ways to implement that plan, that can truly
 make a difference for everyone who uses it.

And that’s precisely what I’ve done with this new program:

My All-New Telephone Skills Training eLearning Course



In this online training, I teach your employees absolutely everything they need to know to deliver a warm and friendly customer experience, to control calls and pre-empt escalations.

Trust me; you don’t want to miss this training.

And right now, it’s 30% off when you use code JehNisPb. View some sample modules and sign your employees up for the training here.

 

Published by

myragolden

Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops. Myra has a master’s degree in human relations and a bachelor’s degree in psychology, helping her to understand the challenges of developing the best customer experience as it relates to the psychology of the employees. Myra has helped Verizon Business, McDonald’s, Coca-Cola, Michelin Tires, Frito-Lay, Vera Bradley and many others improve the customer experience through her training. She was named one of the Top 10 Customer Service Bloggers by Huffington Post and she is the co-author of Beyond WOW!

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