Access 4 of My LinkedIn Learning Classes Free Right Now

I hope you’re safe and well. I’m sitting on my patio bursting with excitement to be telling you I’ve partnered with Microsoft and LinkedIn to help millions of jobseekers reskill to pursue customer service roles.

Do you realize that right now, there are over 1.8+ million job openings for customer service positions (customer service specialist, customer satisfaction, CRM, and Admin analysis)?

As part of the reskill effort, your customer service team (and any new-hires) can take four of my LinkedIn Learning classes at no cost: Call Control, De-escalating Intense Situations, Building Rapport with Customers, and Creating Positive Conversations with Customers. You and your team can enjoy free access to my courses through March of 2021.

My LinkedIn Learning classes, particularly De-escalation and Creating Positive Conversations, are a great training package for remote agents struggling with demanding customers. They’re also a good fit for new-hire training.

To access my no-cost courses for your team, go to and select Customer Service Specialist Learning Path.