Just about weekly, a customer service representative reaches out to me on social media or email for help.
Help to control calls.
Help to de-escalate intense interactions.
Help with showing empathy.
Help with chat customer service.
Frontline customer service professionals proactively come to me for training.
But they don’t have the budget for training.
Today I have a gift for all you hard-working, sometimes overwhelmed, customer service heroes.
Become a customer service specialist or up your game with 8 FREE classes on LinkedIn Learning NOW!
Opportunity.LinkedInLearning.com
Enjoy!