Grab the What to Say When a Customer Cusses at You and 4 Other Tough Situations Worksheet.
Will you help me?
I’m working on a De-escalation project to prepare frontline professionals like you for the COVID-19 Holiday Season.
Help me make this training relevant to you by answering this question in the comments:
“If you could wave a magic wand at your biggest customer challenge, and make it disappear, what would that challenge be?”
