Customer Service Week Day 2!

Yesterday I shared four tips for appreciating employees. While all the ideas are fantastic and easy to pull off, tip number four was the crowd favorite. Did you miss it? Watch the replay here.

Today we focused on employee retention and training. I revealed the number one training request I get directly from frontline employees, and I take you inside my digital classroom for a high-impact workshop.

If you missed us live this morning, no worries, I have the video below.

I hope to see you tomorrow at the official Customer Service Week celebration.