5 Steps for Addressing Unacceptable Performance 1. Describe the problem and your expectations (See resource on setting expectations) 2. Pause and wait for your employee to respond (Repeat last three words, Label) 3. Get agreement that a problem exists (agree 3x) 4. Agree on a solution 5. Follow-up Share this:Click to email this to a friend (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on Reddit (Opens in new window)Click to print (Opens in new window)Like this:Like Loading...