Customer Service eLearning to Help Your Employees Speak and Write with Friendliness and Empathy, and to Handle Difficult Customers with More Ease – with Interactive Scenarios, Progress Reports, Knowledge Checks, and SCORM option Read outlines and […]
Customized Engaging Online & Onsite Customer Service Training
Author: myragolden
Myra is a favorite training partner to Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley and other brands.
Imagine your next phone call is from an angry Customer. Are you 100% confident you can handle it?
Imagine your next phone call is from an angry, irate customer who is frustrated (like all of us) about the pandemic and takes things out on you. Are you 100% confident you can handle it? […]
Leading virtual meetings
With Covid-19, most meetings will be virtual. Learn how to make your virtual meetings productive and engaging in this short course.
