Category: Customer Service Keynote

In rehearsal for this week’s keynote

In rehearsal for this week’s Women’s Conference for the women of DFW Airport. They are going to LOVE this keynote! And I am loving this hotel. The Hyatt Regency DFW had these healthy and sweet […]

Happy

Happy is how I feel right now. In the past 5 weeks I have delivered keynotes in Newport Beach, Columbus, Oklahoma City, Scottsdale, and Minneapolis. I’ve been on my feet and racing through airports so […]

Myra Golden Keynote slides from Atlanta Consumers’ Choice Awards

Last night I had the privilege of being the keynote speaker at the Atlanta Consumers’ Choice Awards event. I met some amazing people who are responsible for driving the customer experience for such companies as […]

Myra Golden Keynote for OU Schusterman Library

This morning I had the wonderful privilege of speaking at the OU Schusterman Library Annual Retreat. I just love the spirit of the librarians I met today. They communicated with each other and with me […]

My Slide Deck From Today’s Presentations at Muskogee Success Expo

Today I am returning to the annual Muskogee Success Expo for 2 exciting presentations.  This year’s expo is dedicated solely to helping small businesses in the Muskogee area deliver the best possible customer experience.  My […]

My Slide Deck from Today’s Keynote at GMA in San Francisco

Today I will take the stage at the GMA Consumer Complaints Conference in San Francisco. I created this very special keynote to help GMA member companies completely restore customer confidence and regain goodwill after the […]

This note from my client just made my morning!

This note from my client just made my morning! It made my morning because I was really speaking to a group of “friends” during this keynote. My client is SOCAP DFW and this was the […]

Myra’s Slide Deck from Provider State of the Union Address

I’m excited to be presenting a keynote at a repeat client’s State of the Union address in Boston today. My focus today is to help my client connect powerfully with their clients through the power […]

Myra Golden’s Slide Deck and Videos from her Customer Experience Keynote in Atlanta

Last week I delivered my “Customer Journey” keynote to ORTEC in Atlanta. My keynote was extremely well received and after speaking, I enjoyed a sushi lunch with the company’s founder, CEO and VP of Product […]