Category: Motivating Employees

2012 Customer Service Webinar Schedule Just Announced

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What a Myra Golden Training is Like

I am best known for my classroom customer service training – and it is amazing! If you poke your head into one of my training sessions, you know this training is different. Participant involvement is […]

Motivating Agents and Increasing Call Center Productivity

Using Incentives in the Contact Center: 5 Tips for Success Employee incentives run the gamut from ball point pens to retirement funds. They include bonuses, benefits, perks, and anything else aimed at motivating agents to […]

The Top 10 Things That Matter to Contact Center Representatives

 What matters most to call center agents?   According to the U.S. Chamber of Commerce, the top 10 things that matter are: 1.    Good wages 2.    Job security 3.    Promotion and growth in the company 4.    […]

Recognition Made Easy – 10 Low Cost Ways to Recognize and Reward Employees

Smiling receptionist 

There are two things people want more than sex and money…recognition and praise.

Mary Kay Ash

Mary Kay is right, as studies indicate that employees find personal recognition more motivational than money. A work climate filled with praise and recognition is a workplace where employees are positive, productive and motivated.

Recognizing and rewarding employees doesn’t have to cost a lot of money or take a lot of time. Perhaps the primary reason more managers don’t take the time to intentionally motivate employees is that they lack the time and creativity to come up with ideas.

After reading this week’s article you will have no excuses for not motivating your team, because I am giving you 10 low cost ways to recognize and reward your employees.

  1. Call an employee into your office just to thank him or her; don’t discuss any other issue.

  2. Give the employee a 2-hour lunch.

  3. Send a thank you note to a spouse thanking them for their support during the employee’s overtime.

  4. Hold a potluck lunch for your group. This is always so much fun for everyone!

  5. Write a letter of praise to employees recognizing their specific contributions and accomplishments.

  6. Send an email acknowledgement and copy your boss or higher manager.

  7. When paychecks go out, write a note on the envelope recognizing an employee’s accomplishment. (They’re sure not to miss this one!)

  8. Give gift cards. Food, movies, music, whatever!

  9. Provide an extra break. We can all do this, can’t we?