Customer Service Online Learning FAQ

When I needed soft skills and call controls eLearning for Walmart.com Customer Care Agents, it quickly became apparent that Myra’s materials were the gold standard.

Betty Doyle, Senior Learning Designer, Customer Care, Walmart eCommerce

How will my employees access the training?

Do you provide the modules in SCORM/AICC compliant LMS format?

How long is the subscription?

Can I look at the course outlines?

How many employees can take the training?

How do we customize the training to include only the training modules we need?

Can we get progress reports?

Do you customize online training courses?

Where do I purchase the online learning? Is there an option to pay by check?

How long does it take to get an e-Learning account setup once we purchase?

How can your eLearning modules be used under your License Agreement?

If we choose the SCORM Compliant Lease option, do we get infographics and custom URL?

Watch Tutorial Videos here

Sample a course FAQ Review outlines Get pricing eLearning main page

Just signed up for Myra’s eLearning? This video tells you what you can expect.


The thing that struck me about Myra Golden’s eLearning modules was how engaging they were. You are asked to actively participate in each module, and there are action items you take away. Our participants comment about how time flies when they are taking them – another indication of their engagement.

John Hancock

Sample a course FAQ Review outlines Get pricing eLearning main page