Your communication ability, leadership strengths, ambition, and people skills got you this promotion. Now, let’s prepare you to easily scale the most significant hurdles you’ll face, so the way is free for you to rock your job!
Join me in this 60-minute webinar, and you’ll learn the four most important lessons every first-time supervisor needs to master.
LESSON 1 Managing Friends and Close Associates Who Used to Be Your Peers
*Specific challenges of managing friends and co-workers, and how to not fail in your new role
*Establish your authority without being overbearing
*How to build strong relationships with all of your employees
*How to give feedback to a friend, and be taken seriously without hurting the relationships
*How to talk to your close work friends, who are now your direct reports, about the tension you’re feeling – and how to manage these relationships.
LESSON 2 Dealing with Difficult Employees and Giving Feedback
*How to approach employees about problem behavior in such a way that minimizes hostility and defensiveness and maintains esteem
*Applying the Hot-Stove technique to feedback discussions, so you’re fair, consistent, and confident
*A 2-step approach to addressing small problems (so they don’t escalate into more significant issues)
*My 6-steps for addressing unacceptable performance or behavior
LESSON 3 Dealing With Toxic Employees: Eliminating Bad Behavior
*The most effective way to confront employees who won’t admit they have an attitude problem
*How remaining neutral when employees toss out excuses gives you power
*The sure-fire method that puts the responsibility for change on your employees (especially when they’re difficult or resistant)
*Use the echo technique to get the employee to stop whining and focus on the real issue
LESSON 4 Managing Your Time
*Use “blocks” to prioritize your day and urgent tasks
*How taking ten minutes at the end of each day to set intentions helps you get significantly more done
*Discover three techniques for protecting your time
Don’t worry if you can’t make the live date. We’ll send you a recording of the training the next business day.
Everything You Need To Know About Transitioning From Employee To Supervisor Live Webinar!
This event has passed, but you can grab the recording.