Skip to content
De-escalation Training for Customer Service & Soft Skills Training
Customized Engaging Online Customer Service Training
  • Blog
  • Master Class!
  • Learn with Myra
  • De-escalation Academy
  • ELearning
  • Virtual Training
  • LMS Integration
  • Customized eLearning
  • Workshops
    • Overview
    • Training outlines
    • Verbal Aikido Training
    • Now That You’ve Booked Myra For Training
  • Free Resources
  • Signup
  • Contact

Do you provide the modules in SCORM/AICC compliant LMS format?

Do you provide the modules in SCORM/AICC compliant LMS format?

Yes, when you select the “outright ownership” option, we give you the training modules in zip files that are SCORM/AICC compliant. Learn more about SCORM module purchase.

Back to frequently asked questions

Customer Service eLearning Home

Like this:

Like Loading...

  • 1,722,937 people have stopped by. You're in fabulous company! :-)

Looking for something?

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 10,867 other followers

Top Posts

  • How to Genuinely Apologize to Customers Without Admitting Fault
  • The "Feel, Felt, Found" Method for Empathy
  • 7 Soft Skills to Transform Your Customer Experience Over the Telephone
  • How to Handle a Customer's Declined Credit Card
  • The Ultimate Cheat Sheet On How to Write the Best Complaint Response Emails
  • Rachael Ray Tries to Stump a Zappos Rep
  • The De-escalation Technique Executives, Politicians, and Customer Service Leads Use to Stay In Control! (It Worked on My Husband!)
  • 7 Phrases That Convey Empathy to Customers
  • Looking for complaint letter response guidelines? Here are 5 Tips for the Best Complaint Response Ever.
  • What Cuba Gooding's Character in "Jerry Maguire" Can Teach You About Negotiation

Happy Customers Include:

Get Myra’s Blog Posts Delivered to Your Inbox!

What Myra’s Customers Say

“I was very pleased with Myra’s presentation, but even more so, I was left with a sense of new energy and desire to put her recommendations to use. I can’t wait for Monday.” -- Tim O’Laughlin, The Coca-Cola Company
“I have attended many customer service trainings and I have worked in customer relations for many years. Today I learned more in a few hours than I ever could have imagined! And the way Myra presented the information was wonderful.” - Caitlin Singer, Team Lead, Aveda Corporation
“Myra’s program was excellent! One of the best training sessions we have attended -well presented. The session was very beneficial to our everyday job!” - Shirley Perry Michelin North America
Our associates were immediately empowered to create more memorable service experiences for our customers even before the applause faded. As stated by one associate “Myra Golden captured our attention from the moment she started to speak, until the very end! I feel privileged to have been a part of the training!” - Laura Dambier Sr. Vice President, Partner Solutions for Life, Claims and Distribution Lincoln Financial Group

Categories

Footer navigation
  • Terms of Use
  • Privacy Policy
  • COVID-19 Update
  • Copyright
  • About
  • Contact
  • De-escalation Academy
  • Digital Classroom Sign-in

Begin typing your search above and press return to search. Press Esc to cancel.

%d bloggers like this: