ELearning – Customer Service

  • Walmart called Myra’s eLearning “the gold standard and John Hancock saidThe first thing that struck us was how engaging each module was….you are asked to actively participate in each module, and there are action items you take away.”
  • We’ve condensed Myra’s interactive and fun onsite customer service training – workshops she delivers to companies like Coca-Cola, Vera Bradley, Frito-Lay, and McDonald’s – down to the fundamentals. Your employees get the full sensory experience of Myra’s training online, with Myra’s famously engaging style and captivating stories.
  • *New* Enjoy our full library of courses, or make singular class selections based on your training objectives. 

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High Engagement

Our classes include interactions and scenarios throughout the training, so your employees are engaged and retain and apply what they’ve learned.


Video Teaching From Myra Golden

Myra is a favorite training partner to Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley and other brands.


When I needed soft skills and call controls eLearning for Walmart.com Customer Care Agents, it quickly became apparent that Myra’s materials were the gold standard.

Betty Doyle, Senior Learning Designer, Customer Care, Walmart eCommerce


Thank you so much for your videos. I am required to take a specific amount of e-learning a year in my customer service job. I work in the call center of a pharmacy benefit manager. Until I found your videos, I felt like I was watching paint dry. I only paid attention enough to pass the required tests at the end of the videos. Your videos have challenged and invigorated me.

Tami, Wisconsin


The thing that struck me about Myra Golden’s eLearning modules was how engaging they were. You are asked to actively participate in each module, and there are action items you take away. Our participants comment about how time flies when they are taking them – another indication of their engagement.

KRISTIN AUGUSTA | SR. OPERATIONS MANAGER, SHARED SERVICES TRAINING & DEVELOPMENT, John Hancock


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