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One of my favorite mugs

Imagine sitting in a local coffee shop that’s nestled in a bookstore, and talking over a latte with Myra about ways to help your employees deliver the best possible customer experience, and ways to help reduce stress on your employees as they deal with difficult customers. 

Every week, often literally from a coffee shop (or a small, soulful vegan cafe downtown), Myra gives you ideas that can help you improve your customer experience.

Sign up and join Myra at a table in the back every week, usually on Tuesday mornings.