Step Into One of My Powerful Classes to Regain Control, Redirect Conversations, and Reframe the Focus, and Redirect to Closure
Get started with Saying ‘no’
Your Confidence Course
Get started with call control
Your Call Control Starter Course
Get started with de-escalation
Your De-escalation Starter course
I built Myra Golden Seminars to help frontline customer service professionals redirect intense interactions, regain control, and restore customer confidence after a service issue. Over the years, we’ve expanded our service offerings.
We’re now known our onsite and online classes that improve the sound, flow, and feel of customer interactions –so that your employees go back to work fully prepared and inspired to express the soul of your brand and assured in their ability to handle challenging customers.