Managing to Eliminate Unacceptable Employee Performance

Managing to Eliminate Unacceptable Employee Performance or Behavior

Learn to effectively nip unacceptable performance in the bud

On-Demand Webinar

90 minutes

Portrait of a smiling business woman with an afro in bright glass office

We get the behavior we tolerate. Tolerating unacceptable behavior drains morale, frustrates management and can negatively impact the customer experience. This supervisory training program was designed by Myra Golden to position supervisors and managers to assertively nip unacceptable performance in the bud using field-tested and proven intervention techniques.

  • How to approach employees about problem behavior in such a way that minimizes hostility and defensiveness and maintains esteem
  • How to act—not react—in a negative situation
  • Exactly how to establish crystal clear performance expectations with employees who have had trouble staying on track
  • The most effective way to talk to an employee about an attendance problem
  • 7 step formula for addressing unacceptable performance or behavior
  • Why you must use specific and direct language when giving constructive feedback
  • A half-dozen positive intervention techniques to turn performance problems around
  • What to do when the problem persists: How to conduct a formal discipline conference
  • How to give constructive feedback with much more ease
  • How to set measurable performance standards and communicate them to your employees
  • The most effective way to talk to an employee about an attendance problem
  • Savvy techniques for dealing with the whiner, tank, think-they-know-it-all, and negative employee
  • What to do when the problem persists: How to conduct a formal discipline conference
  • When to terminate
  • And much more

$299

Watch Right Now —Learn exactly how to nip unacceptable performance in the bud! 

 

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