Thank you for choosing me for your onsite customer service training. Your employees are in for a fantastic professional development event!
I will make this an engaging, behavior-changing, and fun day for your employees and I’ll make preparation easy for you. Here are some of the ways I’ll do that:
- You and I will hold a Discovery Discussion before your training so I can learn about your challenges, objectives, customers, and your employees.
- We will design resource handbooks for your employees. This handbook will include tangible takeaways and lots of learning activities.
- My team will send you A/V needs for my workshop, which is just a screen, projector, and speakers for the videos I’ll use.
- My team will give you my formal introduction so it’s easy for you to introduce me on the big day.
- We’ll create a dedicated webpage on my site where we’ll give you a copy of the slides used in your training, links to all videos I use in learning activities, and any follow-up materials for your training.
I will inspire your team with my customized high-engagement seminar. I’ll give your employees solid tactics and concrete takeaways. They will have a productive and inspiring day, and they’ll return to work positioned to reflect the essence of your brand in every interaction.