Thank you for choosing me for your onsite customer service training. Your employees are in for a fantastic professional development event!
I will make this an engaging, behavior-changing, and fun day for your employees and I’ll make preparation easy for you. Here are some of the ways I’ll do that:
You and I will hold a Discovery Discussion before your training so I can learn about your challenges, objectives, customers, and your employees.
We will design resource handbooks for your employees. This handbook will include tangible takeaways and lots of learning activities.
My team will send you A/V needs for my workshop, which is just a screen, projector, and speakers for the videos I’ll use.
My team will give you my formal introduction so it’s easy for you to introduce me on the big day.
We’ll create a dedicated webpage on my site where we’ll give you a copy of the slides used in your training, links to all videos I use in learning activities, and any follow-up materials for your training.
I will inspire your team with my customized high-engagement seminar. I’ll give your employees solid tactics and concrete takeaways. They will have a productive and inspiring day, and they’ll return to work positioned to reflect the essence of your brand in every interaction.