Our engaging customer service training with your employees focuses on the soft elements of service – the sound, flow, and feel, so that your employees go back to work fully prepared and inspired to express the soul of your brand, and assured in their ability to handle challenging customers.

Customer Service Workshops
Myra Golden’s engaging training with your employees focuses on the soft elements of service – the sound, flow, and feel, so that your employees go back to work fully prepared and inspired to express the soul of your brand over every contact channel, and assured in their ability to handle challenging customers.

Customer Service Online Training
Customer Service eLearning to Help Your Employees Speak and Write with Friendliness and Empathy, and to Handle Difficult Customers with More Ease – with Scenarios, Progress Reports, and Knowledge Checks.

SCORM Courses
Customer Service, SCORM 1.2-Compliant Modules, to Help Your Employees Speak with Friendliness and Empathy, and to Handle Difficult Customers with More Ease –– an all-in-one package that is super-easy to upload to your LMS.