Tag: Apple

Customer Experience Design by myragolden

I took my client on a field trip to the Apple store today – Customer Experience Design Strategy

This morning I took a team from one of my client’s branches on a field trip. We’re working to create the best possible customer experience in my client’s organization and I believe one way to […]

Customer Experience Design by myragolden

How Apple Got the Customer Experience Right

iPhone 5, a photo by Myra Golden on Flickr. I bought my daughter the iPhone 5, but I’m still rocking my iPhone 4s. Her iPhone 5 is faster, taller and far lighter than my iPhone […]