This morning I took a team from one of my client’s branches on a field trip. We’re working to create the best possible customer experience in my client’s organization and I believe one way to […]
Customized Engaging Online Customer Service Training
Tag: Apple
How Apple Got the Customer Experience Right
iPhone 5, a photo by Myra Golden on Flickr. I bought my daughter the iPhone 5, but I’m still rocking my iPhone 4s. Her iPhone 5 is faster, taller and far lighter than my iPhone […]
How to Market Like Apple
How to Market Like Apple – http://smedio.com/1394