Conversational Aikido Training – De-escalation Training for Customer Service & Soft Skills Training

Myra Golden Customer Service Training Highlight Verbal Aikido: A non-aggressive, highly effective strategy for handling difficult customers Thanks to the Internet and social media, customers are more savvy now than ever before. Although this sounds […]

Tag: Conversational Aikido Training

How to Handle Difficult Customers – The Aikido Principle of “Don’t Push”

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How to Handle Difficult Customers Using Verbal Aikido

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