Mother Duck and Ducklings, a photo by Myra Golden on Flickr. Last Saturday my family and I enjoyed a fabulous lunch on the river and after lunch we strolled along the river and watched the […]
Customized Engaging Online Customer Service Training
Tag: empowering employees
Bad Customer Service Really Ticks Me Off [Managers you must train and support new employees. Thanks.]
So, I went to my bank today to make a routine business deposit. I was surprised to not recognize a single Teller in the branch, as I’m a regular there and know many of the […]