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My BEST Work

I put my best strategies and ideas in my newsletters. The idea is that because you’ve given me access to your inbox, I’ll treat it with the utmost respect.

Full disclosure: I DO Sell Things

I love writing and sharing tips, tactics, and ideas with my subscribers. That’s what I do best. And I also do business. My goal is to help you, in the same way, I help my training and keynote clients – by providing whatever products and services I think will help you create the best possible customer experience in your company. That means I’ll sell things that I believe can help you.

Thanks for trusting me to share ideas with you that I think will help improve your customer experience.