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I am happy that you’ve chosen to take a closer look at my customer service eLearning. Thank you. 🙂

Myra Golden CEO

How to Rock Your Customer Service Job

(Full length module for preview) 

I began thinking about and conceptualizing this training during a drive home from Arkansas where I had just delivered a presentation to a group of 60 new managers in a corporate mentoring program.

My job with this company was to give new managers the skills and inspiration they needed to advance and move ahead.

I thought, “Why not create a professional development program for customer service professionals that would be similar to the management development program?” And 60 days later this course was born!

Preview “How to Rock Your Customer Service Job” (Use the login details below. The training will pop up in a new window and pop-ups will need to allowed in your browser.)

Username: Sample

Password: IWantThisTraining

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How to Talk to Customers: Human Relations Skills for a Great Customer Experience!

(Full length module for preview) 

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Preview “How to Talk to Customers” (Use the login details below. The training will pop up in a new window and pop-ups will need to allowed in your browser.)

Username: Sample

Password: IWantThisTraining

Handouts

Not everyone will want to download and print my handouts, but some will. Here’s the handout for my Telephone Skills module here.

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If you haven’t already seen our eLearning platform, here’s a 90-second tour of the training platform.

Contact me or my team with any questions about my Online Learning or take a look at our FAQ.

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“When I needed soft skills and call controls eLearning modules for our Walmart.com customer care agents, it quickly became apparent that Myra’s materials were the gold standard.  After we selected her eLearning package, she and her team were amazingly responsive in helping us customize and implement them quickly.”

Betty Doyle, Sr. Learning Designer, Customer Care, Walmart eCommerce

Pricing

“Myra’s positive attitude really makes me feel that one person can completely change another’s state of being.” 

Pablo Martinez , Consumer Affairs Specialist, Kellogg

Incredible Value at a Reasonable Price

Golden 5: Up to 5 employees- $599  Start training your employees now for $119.80 per employee.


Golden 10 Up to 10 employees- $999  –Start training your employees now for $99.90 per employee.


Golden 25: Up to 25 employees – $2,000  – Start training your employees now for $80 per employee.


Golden 40: Up to 40 employees – $3,000 – Start training your employees now for $75 per employee.


Golden 50: Up to 50 employees- $3,500 – Start training your employees now for $70 per employee.


Golden 60: Up to 60 employees- $4,000 – Start training your employees now for $66 per employee.


Golden 100: Up to 100 employees– $6,000 – Start training your employees now for $60 per employee.


*Lease or Outright Own SCORM LMS modules:

*SCORM LMS  Ownership includes all future updates Myra Golden makes to the courses for as long as you use the courses. Customization of SCORM modules to include your logo and brand colors is available. Please contact us for a customization quote.

Get Your Employees Enrolled Now