Skip to content
De-escalation Training for Customer Service & Soft Skills Training
Customized Engaging Online Customer Service Training
  • Blog
  • Master Class!
  • Learn with Myra
  • De-escalation Academy
  • ELearning
  • Virtual Training
  • LMS Integration
  • Customized eLearning
  • Workshops
    • Overview
    • Training outlines
    • Verbal Aikido Training
    • Now That You’ve Booked Myra For Training
  • Free Resources
  • Signup
  • Contact

Protected: Webinar Replay: How to Handle Difficult Customers Using Aikido

This content is password protected. To view it please enter your password below:

Share this:

  • Click to email this to a friend (Opens in new window)
  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to print (Opens in new window)

  • 1,723,001 people have stopped by. You're in fabulous company! :-)

Looking for something?

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 10,867 other followers

Top Posts

  • How to Genuinely Apologize to Customers Without Admitting Fault
  • The "Feel, Felt, Found" Method for Empathy
  • 7 Soft Skills to Transform Your Customer Experience Over the Telephone
  • Looking for complaint letter response guidelines? Here are 5 Tips for the Best Complaint Response Ever.
  • How to Handle a Customer's Declined Credit Card
  • The De-escalation Technique Executives, Politicians, and Customer Service Leads Use to Stay In Control! (It Worked on My Husband!)
  • 4 Things Chat Agents Can Do to Move Chat Interactions Along Faster
  • Handling Dead-Air Space On a Customer Service Call
  • The Ultimate Cheat Sheet On How to Write the Best Complaint Response Emails
  • Rachael Ray Tries to Stump a Zappos Rep

Happy Customers Include:

Get Myra’s Blog Posts Delivered to Your Inbox!

What Myra’s Customers Say

“I was very pleased with Myra’s presentation, but even more so, I was left with a sense of new energy and desire to put her recommendations to use. I can’t wait for Monday.” -- Tim O’Laughlin, The Coca-Cola Company
“I have attended many customer service trainings and I have worked in customer relations for many years. Today I learned more in a few hours than I ever could have imagined! And the way Myra presented the information was wonderful.” - Caitlin Singer, Team Lead, Aveda Corporation
“Myra’s program was excellent! One of the best training sessions we have attended -well presented. The session was very beneficial to our everyday job!” - Shirley Perry Michelin North America
Our associates were immediately empowered to create more memorable service experiences for our customers even before the applause faded. As stated by one associate “Myra Golden captured our attention from the moment she started to speak, until the very end! I feel privileged to have been a part of the training!” - Laura Dambier Sr. Vice President, Partner Solutions for Life, Claims and Distribution Lincoln Financial Group

Categories

Footer navigation
  • Terms of Use
  • Privacy Policy
  • COVID-19 Update
  • Copyright
  • About
  • Contact
  • De-escalation Academy
  • Digital Classroom Sign-in

Begin typing your search above and press return to search. Press Esc to cancel.

loading Cancel
Post was not sent - check your email addresses!
Email check failed, please try again
Sorry, your blog cannot share posts by email.