Onsite Customer Service Workshops
Myra Golden’s engaging training with your employees focuses on the sensory elements of service – the feel, the sound, the flow, the perception – so that your employees go back to work optimistic and inspired to express the essence of your brand with every customer, and assured in their ability to handle challenging customers.
Customer Service Online Training
We’ve condensed Myra’s interactive and fun onsite customer service training down to the fundamentals, and your employees get the full sensory experience of Myra’s training online. With Myra’s famously engaging style and captivating stories, your people learn to:
Deliver warm, friendly interactions
Express empathy and concern
Handle challenging customers with more skill and ease