Onsite Customer Service Workshops

Myra Golden’s engaging training with your employees focuses on the sensory elements of service – the feel, the sound, the flow, the perception – so that your employees go back to work optimistic and inspired to express the essence of your brand with every customer, and assured in their ability to handle challenging customers.

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Customer Service Online Training

We’ve condensed Myra’s interactive and fun onsite customer service training down to the fundamentals, and your employees get the full sensory experience of Myra’s training online. With Myra’s famously engaging style and captivating stories, your people learn to:

  • Deliver warm, friendly interactions

  • Express empathy and concern

  • Handle challenging customers with more skill and ease

In short, engaging courses featuring Myra’s expressive style and averaging 36 minutes, your employees go back to work with new skills and optimism!

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SCORM Modules for Your Learning Management System (LMS)

If your company has a Learning Management System, you can upload our courses to your system for an energetic, engaging customer service training experience. We give you all of Myra’s classes in SCORM 1.2-compliant format, and you’ll have Myra Golden as your personal trainer! Your people will walk away from your new training more assured in their ability to control calls and handle challenging customers, and they’ll deliver warm and empathic interactions.

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Your satisfaction is guaranteed.

If you’re not completely satisfied with our engaging, customized training, and the results our training brings, we insist that you let us know. We’ll help you make our training work for your employees, or we’ll eagerly refund your money.