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2 Minutes to Supreme Self-Confidence

de-escalation

The number 1 thing it takes to get customers to accept your word as final and get angry customers to back down is…CONFIDENCE. In this video, you’ll learn a 2-minute exercise that reduces the stress hormone cortisol while boosting the power hormone!

For more on the Power Pose, watch Amy Cuddy’s Ted Talk. 

For help with de-escalation, check out my De-escalation Academy.

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