Training
De-escalation Academy Myra Golden's Customer Service Master Class Coaching School In-Person Training Virtual Training 30-Minute Customized Video Course Training Topics LMS Integration Course Login Myra's LinkedIn Learning Courses
Articles About Training Topics Blog Post Sign-up Student Login YouTube

National Customer Service Week - Day 2: 7 Recharge Rituals to Rebound After a Tough Call

celebrating national customer service week
 

Welcome to Day 2 of National Customer Service Week, where our theme is, “Balanced Minds, Bright Service!”

Today’s topic is: 7 Recharge Rituals to Rebound After a Tough Call

We've all been there - that moment after a challenging customer interaction when you feel drained, frustrated, and maybe even questioning your ability to handle the next call. But here's the thing: bouncing back from these tough encounters is not just possible; it's essential, for your peace, and, for delivering consistently great customer service.


Here are the 7 Recharge Rituals I teach in my workshops, to customer service professionals, like you, Rebound After a Tough Call.

 

-Myra

Check Out Our Most Popular Training - De-escalation Academy!

Stay connected with news and updates!

Join our mailing list to receive the latest news and updates from our team.
Don't worry, your information will not be shared.

We hate SPAM. We will never sell your information, for any reason.

Myra Writes About:

#customerexperience #cxleadership #cxsurveys #cxtrends #feedbackculture #surveymonkey #voiceofthecustomer 30-minute customized video training acw after-call-work aht ai in contact centers balto ai behind the workshop brain breaks building rapport with customers call center de-escalation call center management call center telephone skills call center training call control celebrating national customer service week chat customer service best practices complaint handling contact center contact center ai contact center coaching contact center efficiency contact center management contact center trends 2023 creating a customer service culture creating customer personas cross-cultural communication skills customer experience customer servcie training customer service ai customer service call flow customer service cheat sheets customer service de-escalation customer service emotional intelligence customer service soft skills customer support across languages cx de-escalation de-escalation for customer service de-escalation training email best practices empathetic customer interactions empathy for customer service enforcing a mask mandate friendly customer service from peer to boss global customer service how to deliver bad news how to apologize to a customer how to handle difficult customers how to say no to a customer how to talk to customers how to write a complaint response email to a customer improving telephone skills linkedin learning live chat best practices management training mental health in contact centers microaggressions national customer service week nps phrases for handling difficult customers q & a retail customer service smooth call transitions soft skills training supporting customers who are experiencing mental illness telephone customer experience telephone skills training user personas verbal aikido virtual customer service training virtual de-escalation training